• Two Residential brands: MiddleTown Student Living (Student) and MiddleTown Living (Conventional) — each with their own website.
• Utilization of a network of 20+ other premium lead sites.
• Leasing and operations offices in Muncie as well as one in the heart of downtown Indianapolis (111 E 16th St, Indianapolis, IN 46202).
• Online application and leasing process.
• Nine leasing staff fully dedicated to leasing units at the highest possible market rent.
• Internal maintenance department focused on the best repair in the most efficient time.
• Purchase of materials in bulk (savings passed on to property owners)
• 24/7 Emergency line locally managed for all tenants emergencies — including broken toilets.
• Proactive maintenance program.
• HVAC service.
• Gutter maintenance.
• Annual in-depth inspection by maintenance staff.
• Length of life estimates (appliances, windows, flooring, etc).
• Dedicated area manager for each property owner.
• Work with property owners on property budgets and investment goals.
• Coordinate capital projects.
• Complete internal and external inspections.
• Enforce lease compliance.
• Collect all potential rent revenue.
• Available for property owners to update and discuss their property.
• Require minimum 3 bids on capital projects from screened vendors.
• Partner vendors have clear expectations and deliver on quality work.
• Setup all necessary outside service including trash removal, landscaping, and snow removal.
• Partner vendors buy in bulk due to standardized materials and pass the savings to the owners.
• Partner vendors’ scope of work ranges from minor remodels to ground up builds.
• Provide better payment terms for property owners.
• Provide monthly owner statements.
• Ability to pay all bills ranging from mortgages to utilities.
• Ability to manage escrow and reserve accounts.
• Ability to provide detailed supporting document for every income or expense.
Management Service Levels
• Leasing only
• Maintenance management
• Full property management
Management Assets
• Student housing
• Conventional housing
• Commercial properties
• HOA’s
Managing Broker
• We can be your representative in buying or selling properties.
• Provide due diligence services.
• Provide professional market opinions about potential investment properties.
• Access to “off-market” deals from network of property owners and investors.